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Privacy Policy

Data controller (operator):
Betora s.r.o., IČO 23561271

Privacy and Security

1. What data we collect

  • Name, contact phone number, e-mail;

  • Information provided in an inquiry or message (e.g., specifications, attached files);

  • Company details and addresses for contract preparation and deliveries;

  • Technical information about visiting the website (cookies, IP address).

2. Purposes of data use

  • Preparing offers and concluding contracts;

  • Fulfilling contractual obligations (supply of materials, organization of works);

  • Maintaining accounting and tax records;

  • Internal quality control and communication with clients;

  • Only with your consent — sending information about our services.

3. Data disclosure

We may share your data with:

  • subcontractors performing contractual work;

  • transportation and logistics companies;

  • IT service providers (hosting, email);

  • accountants, lawyers, and government authorities — if required by law.

4. Data retention periods

  • Inquiries and correspondence — up to 3 years if no contract is concluded;

  • Contracts and accounting documents — according to legal requirements (usually 5–10 years);

  • Marketing data — until consent is withdrawn.

5. Your rights

You have the right to:

  • request access to your data;

  • demand correction or deletion;

  • restrict processing or object to it;

  • receive a copy of your data in a portable format;

  • file a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Czech Republic).

6. Cookies

We use only technically necessary cookies for the website to function. If analytical or marketing cookies (e.g., Google Analytics) are implemented, we will request your prior consent.

7. Security

We apply organizational and technical measures to protect personal data: restricted access, secure connections, backups, and confidentiality agreements with contractors.

8. Updates

This policy may be updated. The current version is always available on our website.

Contact us

By clicking the “SEND MESSAGE” button, you agree to the processing of personal data
in accordance with our
Privacy Policy
.

Still have questions?
Contact us.

Dr. Davida Bechera 908/29, 360 01 Karlovy Vary, Czech Republic

betorasro@gmail.com

Opening hours

Mon–Fri: 10:00–17:00
Sat–Sun: by arrangement